Optimizely Customer Journey Optimization – Best 5 Steps to Optimize the Customer Experience?

optimizely customer journey optimization

We are going to talk in a brief about Optimizely Customer Journey Optimization. What is Customer Journey Optimization? Customer Journey Optimization (CJO) is the strategic process of enhancing the customer experience across all touchpoints, from initial awareness to post-purchase support. It involves understanding, mapping, and improving the customer’s path through various interactions with a brand. … Read more